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NextGen Student Information System (NextGenSIS)

The NextGen SIS project is a core element of the SSRP. It will support core student management processes, offer a cutting-edge student experience, optimize internal administrative and academic processes, support workflow management and provide institutional analytics and insight while interfacing with York’s current application and information landscape.

Click here for details on the scope of NextGen SIS – this will go behind PPY

Customer Relationship Management (CRM) system

The CRM will guide and manage York's interaction with learners throughout the lifecycle from leads to alumni. It will leverage data analysis about prospect and student history with York to improve relationships, retention and ultimately drive enrolment growth, engagement, and fundraising. The CRM will establish the uniqueness of a person using a master data management (MDM) approach so that we may engage with community members as lifelong learners and alumni.

Click here to read more about the CRM– this will go behind PPY

Identity & Access Management (IAM) system

An Identity management is a framework that manages identities and access management.  Timely access to services for faculty, staff and students is critical in the age of cloud computing.

Single Sign ON (SSO) is one of the main user-facing features within an identity and access management systems. It allows users access to all available applications with a single log in. It avoids users logging into individual systems.

Click here to read about the IAM system – this will go behind PPY

Data Definition and Management

Data management is the process of ingesting, storing, organizing, and maintaining data that has been created and collected. It is crucial to the IT systems that run the institutional applications and provide analytical information to help drive operational decision-making and strategic planning.

Click here to read about the Data Definitional and Management System– this will go behind PPY

Institutional Reporting & Analytics

This project aims to develop a modern accessible platform that will allow the Office of Institutional Planning and Analysis (OIPA) to leverage institutional data and analytics to guide decision making. OIPA develops and generates numerous reports that support internal requirements and governmental and public reporting.

This project will help to build a strong, evidence-based decision culture and break down data silos to allow for greater connection with people and information.

Click here to read about the Institutional Reporting & Analytics project- this will go behind PPY

Mobile and Portal project

This project aims to enhance the student experience by creating a  “one stop shop” for students via a fully centralized mobile experience that integrates with portal services.

Click here to read about the Mobile and Portal Project - this will go behind PPY